Our Mission Statement

St Georges Surgery aims to provide a safe and professional primary health care service to our patients whilst ensuring we always put the needs of our patients at the centre of everything we do as well as maintaining confidentiality at all times and continuing to develop our committed complement of staff through ongoing support and training.

Our Website

As part of our plans to improve the services to our patients, we have produced this website which tells you about the practice and the services we offer; therefore please read it carefully. We trust that you will find it helpful and informative and we suggest that you bookmark it for future reference.

We would value your opinion as to its usefulness to you and any constructive advice on how it could be improved. Whilst we endeavour to ensure that it is up to date, there will inevitably be practice changes which will be done when the website is updated.

Opening Times

Monday to Friday: 8.00am to 6.30pm

Tuesday: 8:00am to 8:30pm

Doctors

Dr ASHE, Dr ROSBOTTOM, Dr ALMOND, Dr SALIM, Dr SEEDAT and Dr AKRAM

Online Prescriptions & to Cancel Appointments

For an Online prescription or to book/cancel an appointment, please use the emis link below. If you have not used this service before please contact the surgery receptionist for details on how to register.

Disabled Access

With full disabled facilities and a lift, the surgery can easily accommodate those patients who have mobility problems.

Parking

There is parking available to the front and side of the building. We must ask patients not to park in the spaces marked for staff parking. Please do not park in the spaces marked for the disabled if you are able-bodied.

Friends and Family Test

We would be grateful if you would complete the 2 questions in the Friends and Family Test.

Click here to complete our online Friends and Family Test

Feedback

We would like your feedback on the practice. Click here for more information

Care Quality Commission

CQC Statement December 2018

The Care Quality Commission (CQC), the body that regulates healthcare providers in England, has carried out a routine inspection of St Georges Surgery. The inspectors raised concerns about our governance and staff management, and unfortunately rated the practice as ‘Requires Improvement’.

They did however find that we treat our patients with compassion, kindness, dignity and respect. They also noted that the practice is caring and responsive to the needs of older patients, patients with long term conditions, families and young children, vulnerable patients and those experiencing poor mental health including dementia. Further, they recognised that we deliver care and treatment according to evidence-based guidelines.

We take the inspectors’ concerns very seriously and have liaised with CQC to develop a comprehensive plan to make the necessary improvements. Our priority has always been to provide high quality medical care for our patients. We welcome the CQC input, which has helped us to focus on the areas that require most improvement.

We are taking steps to make immediate improvements as well as putting longer term solutions in place. With a more robust system of governance and staff management in place we are confident that we will meet the inspectors’ requirements over the coming months.

We would like to thank our patients for their loyalty and support and assure them that the surgery is still very much committed to making these improvements so we can continue to offer a dedicated and caring service to our local community.

If you have any concerns, please feel free to speak to one of our practice team and we will be happy to answer any questions.

Care Quality Commission page